Effective as of August 22, 2022

We take your privacy very seriously at Vet Journey.  Many of our users served their country, often dealing with sensitive information.  We know and respect your desire for privacy and ownership over your information.  

Here’s the bottom line:  We will only use your information to provide you or your company services to which you agree.  We do not sell your information to third-parties.  It is yours and we use it only for you.  

Everything else here is for the lawyers.

INTRODUCTION

Vet Journey (“Vet Journey”, “we,” “our,” or “us”) has created this Privacy Policy to demonstrate our firm commitment to protecting the privacy of our users. This Privacy Policy is designed to assist you in understanding how we collect, use, and safeguard the information you provide to us in using our website (“Site”) and the services provided through our Site (“Services”).

From time to time, we may change this Privacy Policy. If we do, we will post an amended version on this webpage. Please review this Privacy Policy periodically. This Privacy Policy covers the following topics:

1. WHAT INFORMATION DO WE COLLECT, AND HOW DO WE USE IT?
2. COOKIES
3. THIRD PARTY PROCESSORS
4. “DO NOT TRACK” SIGNALS
5. CONTROLLING AND UPDATING YOUR PERSONALLY IDENTIFIABLE INFORMATION
6. LINKED SITES
7. DATA INTEGRITY AND SECURITY
8. CHILDREN’S PRIVACY
9. NOTICE TO NEVADA RESIDENTS
10. NOTICE TO CALIFORNIA RESIDENTS
11. ACCESSIBILITY
12. SMS TERMS OF SERVICE
13. HOW TO CONTACT US

1. WHAT INFORMATION DO WE COLLECT, AND HOW DO WE USE IT?

PERSONALLY IDENTIFIABLE INFORMATION WE COLLECT
We collect Personally Identifiable Information from you through your use of the Site and Services. “Personally Identifiable Information” is individually identifiable information about an individual consumer that we collect online and that we maintain in an accessible form. We collect the following types of Personally Identifiable Information:

INFORMATION YOU PROVIDE
We may collect the following Personally Identifiable Information that you voluntarily provide to us:

• Register for an Account. To register for a Vet Journey account, you will provide us with your first name, last name, military branch, pay grade, military status, email address, password, and zip code.
• Product Purchases. To purchase products on our Site, including but not limited to, database search access, job postings, targeted emails, website advertising space, job fair exhibition packages, a microsite display ad, and advertisement space in our digital newsletter, you will provide us with your email address, first name, last name, company name, physical address, phone number, and credit card information.
• Post a Job. If you are an employer, you may create a job positing on our Site, by providing the job title, a description, city/state/zip code, salary range, and contact information including a contact name and email address.
• Contact Us. To contact us, you will provide us with your first name, last name, email address, state, and zip code.

INFORMATION AS YOU NAVIGATE OUR SITE
Like most websites, we automatically collect and log information about your computer and navigation patterns, including your IP address, browser type, operating system, internet service provider, referring/exit pages, the specific web pages that you visited during your connection to our Site, and time/date information about your visit. We may use this information, in aggregate form, for system maintenance or to gain a better understanding of how our website is used.
We will only share this information, in aggregate form, with third parties for research, job placement, or marketing purposes with you consent as expressed on the Vet Journey website.

THIRD PARTY INFORMATION
In some cases, we may receive certain Personally Identifiable Information from you about a third party. For example, when you contact us you may provide the name, email address, state, and zip code of a third party. If you submit any Personally Identifiable Information about another individual to us, you are responsible for making sure that you have the authority to do so and to allow us to use their Personally Identifiable Information in accordance with this Privacy Policy.

HOW WE USE YOUR PERSONALLY IDENTIFIABLE INFORMATION
We may use the Personally Identifiable Information we collect to provide the Services to you, to improve our Services and Site, and to protect our legal rights. In addition, we may use your Personally Identifiable Information to respond to an email or other inquiry or request, to customize your experience using our Site. We may send you updates, electronic newsletters, text messages, or email notices about Vet Journey or the Services and products we offer, which we believe may be of some interest to you. We may also use the Personally Identifiable Information we collect to process your account registration, process and fulfill your purchase orders, and provide your job seeker profile to employers.
In any email or text messages that you may receive, you will find an opt-out option you may utilize to stop receiving future messages by category type or all message types.

HOW WE SHARE YOUR PERSONALLY IDENTIFIABLE INFORMATION
Subject to the restrictions described in the “Resumes” section below, we may share this information with client companies that utilize our Services to place or hire job seekers into specific positions. Additionally, many of our paid clients are job placement firms. They may contact you through their search activities on the Vet Journey website. If your profile indicates that you may have an interest in franchising, entrepreneurial, or educational activities, we may also share this information with client and affiliate companies who utilize our services for assisting job seekers with such activities. We may also provide this information to companies that assist us in the provision of our Services, including helping us fulfill your request for information or placement in a job position.
If Vet Journey goes through a business transaction such as a merger, acquisition, or asset sale, your Personally Identifiable Information will likely be among the assets transferred. We will notify you via prominent notice on our website of any such change of ownership or control of your personally identifiable information.
We also reserve the right to disclose Personally Identifiable Information if: (1) the disclosure is necessary or useful to our provision of Services; (2) we believe in good faith the disclosure is required by law (such as a search warrant, subpoena or court order); (3) we believe in good faith the disclosure is necessary to protect our rights, interests, or property; or (4) we are acting in good faith to protect an individual’s personal safety.
Except as described in this Privacy Policy, we do not disclose information about your individual visits to Vet Journey.com or your Personally Identifiable Information to any outside parties.

RESUMES AND PROFILES
If you submit your resume and profile information to the Vet Journey online job board database, it will be viewable by potential employers and recruiting firms, and all employers and recruiters who have access to our resume database will have access to your resume. We use our best efforts to grant access to this database only to employers, educational institutions, franchisors, recruiters, hiring managers, headhunters, and human resource professionals, but cannot guarantee that other parties will not, without our consent, gain access to this database. You may remove your information from our searchable database at any time; however, parties who have access to the database may have retained a copy of your information, including your resume and profile information, in their own files or databases. We are not responsible for the retention, use, or privacy of resumes in these instances, or for the use or privacy of your information by any of such parties while resumes are in the database. Please be aware that the Department of Labor, Office of Federal Contract Compliance Programs regulation at 41 CFR Part 60-1 (Obligation to Solicit Race and Gender Data for Agency Enforcement Purposes, also known as “Internet Applicant” rule), requires Vet Journey to maintain your records for a minimum period of two years from the time of your last activity.

2. COOKIES

To enhance your experience at Vet Journey, we use a feature on your Internet browser called “Cookies.” Cookies are small bits of data that are written to your hard drive when you visit a website and that contain information such as a user or session ID to track the pages you visited or a username and password so you don’t have to re-enter it throughout your visit. We use cookies, including third-party cookies such as Google Analytics, in the administration of our Site to keep track of movement of an individual user from one screen to another, to determine the number of user visits to the Site, to recognize when you return to the Site, and to remember usernames, passwords, and user preferences. We may use this information to detect or resolve Site problems, to assist with customer support issues, and to better understand how users visit our Site.

We set some Cookies ourselves and others are set by other entities. We use Cookies set by other entities to provide us with useful information to help us improve our Site and Services, to conduct advertising, and to analyze the effectiveness of advertising. For example, we use Cookies from Google, Facebook, LinkedIn, and other similar companies.

HOW YOU CAN OPT-OUT OF COOKIES

BROWSER SETTINGS

If you do not wish to share this information, please refer to the “Help” category on your browser’s toolbar for information on how to customize or disable cookies. Please be aware that you may lose some functionality on vetjourney.com if you disable cookies in your browser.
We may also deploy a code from an employer for a conversion tracker that tracks whenever a job seeker has applied to a job on that employer’s website. This conversion tracker will attribute an application to Vet Journey any time the job seeker started their search on Vet Journey. Vet Journey does not have access to the cookies in the employer’s domain.

PLATFORM CONTROLS
You can opt out of Cookies set by specific entities by following the instructions found at these links:

• Google: https://adssettings.google.com
• Facebook: https://www.facebook.com/about/ads
• LinkedIn: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out
• Microsoft: https://account.microsoft.com/privacy/ad-settings/

ADVERTISING INDUSTRY RESOURCES
You can understand which entities have currently enabled Cookies for your browser or mobile device and how to opt-out of some of those Cookies by accessing the Network Advertising Initiative’s website or the Digital Advertising Alliance’s website. For more information on mobile specific opt-out choices, visit the Network Advertising Initiative’s Mobile Choices website.
Please note that these opt-out mechanisms are specific to the device or browser on which they are exercised. Therefore, you will need to opt out on every browser and device that you use.

GOOGLE ANALYTICS
We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses Cookies or other tracking technologies to help us analyze how users interact with the Site and Services, compile reports on their activity, and provide other services related to their activity and usage. The technologies used by Google may collect information such as your IP address, time of visit, whether you are a returning visitor, and any referring website. The technologies used by Google Analytics do not gather information that personally identifies you. The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s privacy policies. To learn more about Google’s partner services and to learn how to opt-out of tracking of analytics by Google, click here.

GOOGLE RECAPTCHA
We use Google reCAPTCHA, a free service provided by Google, Inc., to protect our Site from spam and abuse. Google reCAPTCHA uses advanced risk analysis techniques to decipher humans and bots. Google reCAPTCHA works differently depending on what version is deployed. For example, you may be asked to check a box indicating that you are not a robot or Google reCAPTCHA may detect abusive traffic without user interaction. Google reCAPTCHA works by transmitting certain types of information to Google, such as the referrer URL, IP address, visitor behavior, operating system information, browser and length of the visit, cookies, and mouse movements. Your use of Google reCAPTCHA is subject to Google’s Privacy Policy and Terms of Use. More information as to Google reCAPTCHA and how it works is available here.

3. THIRD PARTY PROCESSORS
To ensure that your Personally Identifiable Information receives an adequate level of protection, we have put in place appropriate procedures with the service providers we share it with to ensure that it is treated consistent with applicable data security and privacy laws.

4. “DO NOT TRACK” SIGNALS
Some internet browsers incorporate a “Do Not Track” feature that signals to websites you visit that you do not want to have your online activity tracked. Given that there is not a uniform way that browsers communicate the “Do Not Track” signal, the Site does not currently interpret, respond to or alter its practices when it receives “Do Not Track” signals.

5. CONTROLLING AND UPDATING YOUR PERSONALLY IDENTIFIABLE INFORMATION
If you wish to change or correct your personal information or opt-out of notices or updates sent by Vet Journey, you may log into your account and edit your profile information or change your settings.
To unsubscribe from our marketing emails, please click the unsubscribe link included in the footer of our emails. You may also submit a request to us at info@vetjourney.com.

6. LINKED SITES
The Site and Services may contain links that will let you leave the Site and access another website. Linked websites are not under our control. Except as stated below, this Privacy Policy applies solely to Personally Identifiable Information that is acquired by us on this Site. We accept no responsibility or liability for these other websites. We strongly encourage you to review the privacy policies of any site before you provide your personal information on the internet.

In addition, Vet Journey does not host some of the content displayed on our Site. We sometimes post content that is hosted by a third-party but is embedded in our pages (an “Embed”). When you interact with an Embed, it can send information about your interaction to the hosting third party just as if you were visiting the third party’s site directly. For example, when you load a Vet Journey post page with a YouTube video Embed and watch the video, YouTube receives information about your activity, such as your IP address and how much of the video you watch. Vet Journey does not control what information third parties collect through Embeds or what they do with the information. This Privacy Policy does not apply to information collected through Embeds. The privacy policy belonging to the third party hosting the Embed applies to any information the Embed collects, and we recommend you review that policy before interacting with the Embed.

7. DATA INTEGRITY AND SECURITY
We utilize information technology security to keep the information that you provide to us via our Site secure. We also attempt to have privacy protection controls in place with our vendors to ensure your personal information is protected from unauthorized access or disclosure. All our employees must abide by our Privacy Policy. If an employee violates our privacy policies, he or she will be subject to our disciplinary action, up to and including termination.

8. CHILDREN’S PRIVACY
Vet Journey is designed to attract job seekers that are veterans or military spouses and is not intended for individuals under the age of 18. In accordance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect or store any personal information, even in aggregate, about children under the age of 13. If we discover we have received any information from a child under the age of 13 in violation of this policy, we will delete that information immediately. If you believe that Vet Journey has any information from or about anyone under the age of 13, please contact us at info@vetjourney.com.

9. NOTICE TO NEVADA RESIDENTS
Nevada law allows Nevada residents to opt-out of the sale of certain types of personal information. Subject to several exceptions, Nevada law defines “sale” to mean the exchange of certain types of personal information for monetary consideration to a person for the person to license or sell the information to additional persons. We do not currently sell personal information as defined in the Nevada law. However, if you are a Nevada resident, you still may submit a verified request to opt-out of sales and we will record your instructions and incorporate them in the future if our policy changes. Opt-out requests may be sent to info@vetjourney.com or call us at 1-800-226-0841.

10. NOTICE TO CALIFORNIA RESIDENTS
The California Consumer Privacy Act (CCPA) requires that we provide California residents with a privacy policy that contains a comprehensive description of our online and offline practices regarding the collection, use, disclosure, and sale of personal information and of the rights of California residents regarding their personal information. This section of the Privacy Policy is intended solely for, and is applicable only as to, California residents. If you are not a California resident, this does not apply to you and you should not rely on it.

The CCPA defines “personal information” to mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household. Personal information does not include publicly available, deidentified or aggregated information. For purposes of this “Notice to California Residents” section we will refer to this information as “Personal Information.”

The CCPA contains an exception that is relevant to us. Some of the CCPA’s privacy rights explained below do not apply to personal information collected in a business-to-business context. That is information reflecting a written or verbal communication or a transaction between us and a consumer, where the consumer is acting as an employee, owner, director, officer, or contractor of another entity and when the communication or transaction occur solely within the context of us conducting due diligence regarding, or providing or receiving a product or service to or from such entity.

RIGHT TO KNOW ABOUT PERSONAL INFORMATION COLLECTED, DISCLOSED, OR SOLD

If you are a California resident, you may request that we disclose to you the following Personal Information covering the 12 months preceding your request:

• Categories of Personal Information that we have collected about you.
• Categories of sources from which we collected such Personal Information.
• Categories of Personal Information that we sold (if applicable) or disclosed for a business purpose about you;
• Categories of third parties to whom the Personal Information was sold (if applicable) or disclosed for a business purpose.
• The business or commercial purpose for collecting, or if applicable, selling Personal Information about you.
• The specific pieces of Personal Information we collected about you.

COLLECTION OF PERSONAL INFORMATION
We currently collect and, in the 12 months prior to the Last Updated date of this Privacy Policy, have collected the following categories of Personal Information:

• Identifiers (name, postal address, online identifier, internet protocol address, email address)
• Unique personal identifiers (device identifier; cookies, beacons, pixel tags, mobile ad identifiers, or other similar technology)
• Telephone number
• Credit and debit card number
• Internet or other electronic network activity information (information regarding consumer’s interaction with Site)
• Geolocation data
• Commercial information (products or services purchased)
• Education information
• Professional or employment-related information (including employment history)
• Characteristics of protected classifications under California or federal law (race, gender, disability)

The Personal Information is collected from California residents directly and from advertising networks, internet service providers, data analytics providers, government entities, operating systems and platforms, social networks, and data brokers. Not all categories of Personal Information are collected from each source.

In addition to the purposes stated above in the section “Collecting and Using Information” we currently collect and have collected and sold the above categories of Personal Information for the following business or commercial purposes:

• Auditing related to a current interaction with the consumer and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with this specification and other standards
• Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity
• Debugging to identify and repair errors that impair existing intended functionality
• Short-term, transient use, provided that the personal information is not disclosed to another third party and is not used to build a profile about a consumer or otherwise alter an individual consumer’s experience outside the current interaction, including, but not limited to, the contextual customization of ads shown as part of the same interaction
• Performing services on behalf of the business or service provider, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing advertising or marketing services, providing analytic services, or providing similar services on behalf of the business or service provider
• Undertaking internal research for technological development and demonstration.
• Undertaking activities to verify or maintain the quality or safety of a service that is owned, manufactured, manufactured for, or controlled by the business, and to improve, upgrade, or enhance the service that is owned, manufactured, manufactured for, or controlled by the business
• Advancing a person’s commercial or economic interests, such as by inducing another person to buy, join, subscribe to, provide, or exchange products, information, or services, or enabling or effecting, directly or indirectly, a commercial transaction

RIGHT TO REQUEST DELETION OF PERSONAL INFORMATION
If you are a California resident, you have the right to request that we delete the Personal Information about you that we have collected. However, per the CCPA, we are not required to comply with a request to delete if it is necessary for us to maintain the Personal Information in order to, for example, complete a transaction, detect security incidents, comply with a legal obligation, or otherwise use the Personal Information, internally, in a lawful manner that is compatible with the context in which you provided the information.

HOW TO SUBMIT A REQUEST TO KNOW OR DELETE
If you are a California resident, you may make a request to know or delete Personal Information we collected from you, by contacting us at: – help@vetjourney.com

VERIFICATION OF REQUEST
We will comply with your request upon verification of your identity and, to the extent applicable, the identity of the California on whose behalf you are making such request. We will authenticate your identity through email or by telephone. If you are not a Vet Journey customer or job seeker, we will verify your identity by associating the information you provide us to any Personal Information that we have collected or otherwise using our partners for such purposes.

If you are an authorized agent, send us proof that the consumer gave you written permission to submit the request and we will verify your identity as provided above. We may also require the consumer to verify their own identity with us and/or directly confirm with us that they have given you permission to submit the request.

We will verify your identity either to a “reasonable degree of certainty” or a “reasonably high degree of certainty” depending on the sensitivity of the Personal Information and the risk of harm to you by unauthorized disclosure or deletion as applicable.

For requests to access categories of Personal Information and for requests to delete Personal Information that is not sensitive and does not pose a risk of harm by unauthorized deletion, we will verify your identity to a “reasonable degree of certainty” by verifying at least two data points that you previously provided to us and which we have determined to be reliable for the purpose of verifying identities.

For requests to access specific pieces of Personal Information or for requests to delete Personal Information that is sensitive and poses a risk of harm by unauthorized deletion, we will verify your identity to a “reasonably high degree of certainty” by verifying at least three pieces of Personal Information previously provided to us and which we have determined to be reliable for the purpose of verifying identities. In addition, you will be required to submit a signed declaration under penalty of perjury stating that you are the individual whose Personal Information is being requested.

RIGHT TO OPT-OUT OF SALE OF PERSONAL INFORMATION
If you are a California resident, you have the right to direct us to stop selling your Personal Information.

The CCPA defines “sell” to mean selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a California resident’s Personal Information to another business or a third party for monetary or other valuable consideration.

You may submit a request by emailing us at help@vetjourney.com.

RIGHT TO NON-DISCRIMINATION FOR THE EXERCISE OF A CALIFORNIA RESIDENT’S PRIVACY RIGHTS

We will not discriminate against California residents if they exercise any of the rights provided in the CCPA as described in this section “Notice to California Residents.”

SHINE THE LIGHT LAW

If you are a California resident, California Civil Code § 1798.83 permits you to request information regarding the disclosure of your personal information by us to third parties for the third-parties’ direct marketing purposes (as those terms are defined in that statute). To make such a request, please send an email to help@Vet Journey.com with the subject line “Shine the Light Request” or write us at 1171 Market St, Suite 111, Fort Mill SC 29708

11. ACCESSIBILITY
We are committed to ensuring this Privacy Policy is accessible to individuals with disabilities. If you wish to access this Privacy Policy in an alternative format, please contact us as described below.

12. SMS TERMS OF SERVICE
Use of our text message-based services is subject to the following. The wireless carriers are not liable for delayed or undelivered messages.

Please note: Message & data rates may apply.

Help To obtain help you may:

• Reply HELP to obtain help on your mobile phone.
• Email us at: help@vetjourney.com.

Terminating the Service: You may terminate any of the services or subscriptions at any time by texting STOP.
Frequency of Messaging: Text alerts are delivered in 1 message/inquiry.

13. HOW TO CONTACT US
To contact us for questions or concerns about our Privacy Policy or practices: Vet Journey ATTN: Privacy Issues 1171 Market St, Suite 111, Fort Mill SC 29708

Email: help@vetjourney.com